Please note that downloads are DOWNLOADABLE after purchase, they will not be delivered in the post, Downloads expire and are not refundable, if you have any problem contact support immediately
We cannot accept any returns on products purchased. Under certain circumstances we allow exchanges for other products. Products that arrive damage or are lost are replaceable. (with in the timeframe below).
All physical products are shipped using standard post. The maximum time for a delivery (international or otherwise) is 14 days. If you have not received your item within this time period it is your responsibility to inform us of this event so we can investigate and determine if the item has been lost in the post (although items are rarely lost, it does occur). If items arrive damaged, it is again the customer’s responsibility within 7 days of receipt to inform us of this via our shop email. Most products are shipped from the UK. We do not have a telephone service, as Halaqah Online Shop is strictly an online service.
We have a policy of no-refund once an item has been purchased. Please check that you want to purchase the item before completing your purchase. Once you have purchased an item it will be processed and dispatched. Halaqah Online and PayPal are very vigilant about fraudulent reports about missing items and thus have certain measures in place to investigate all missing items. We appreciate your patience in this matter and ask that you respect and appreciate the limitations of the online/postal service we provide.
ABOUT HALAQAH MEDIA:
Halaqah Media is an independent production company that manufactures products such as this one exclusively from sales. Conscious independent companies are very rare and unpopular in the mainstream because they reflect "controversial" views and are immune to intellectual and political censorship. If you enjoy having an alternative perspective and if you want to preserve this kind of product line, please help us by:
1. Buying the product 2. Not copying this product in any form and 3. Reporting people that violate our copyright.
The price is reflective of the talent and production cost that have gone into making this product. New technological developments now mean that Illegal copies leave an unlicensed digital signature, which can be traced back to the source disc. Avoid illegal copies and avoid prosecution. Please respect our wishes and May God bless and reward you in your effort to make this world a better and more just place.